Level 2 Certificate in Business Administration


Certificate in Business Administration

Course Level


Awarding Body

City and Guilds

Cost to Student



28 weeks

Course Overview:

This an excellent Introduction into Business offering you work experience to provide you with the opportunity to work with others and build your self-confidence.

Course by:

Here are the units that you will be required to complete in order to achieve your Level 2 Extended Certificate in Employability

Mandatory Units:

  • Manage your own performance in a business environment

  • Improve your own performance in a business environment

  • Work in a business environment

  • Communicate in a business environment

  • Use electronic message systems

  • Make and receive telephone calls

  • Provide reception services

  • IT security for users

  • Ensure your own actions reduce risks to health and safety

  • Finance Management

The Program Includes:

  • An introduction to the foundational knowledge and practical skills required for administrative roles in a business environment
  • Wrap around support with Prevent, Safeguarding, EDI and British Values
  • Maths and /or English, Functional Skills
  • Employability Skills
  • Enrichment activities including social media and Canva developments
  • Progress to our Apprenticeship programme

What can I do next?

Apprenticeship routes available in the below:

  • Customer Service Specialist
  • Customer Service Practitioner
  • Business Administrator
  • Multi-channel Marketer

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