The aim of this Policy is to ensure the response of Reflections Salon’s and Training Academies in
preparing for and managing disruptive incidents.
The Business Continuity Policy sets out a framework and a process to enable the continued delivery of the
business during emergency events and/or lower level disruptions.
The frame work will allow Reflections Salon’s and Training Academies to:
• Respond to a disruptive incident (incident management)
• Maintain delivery of critical activities/services during an incident (business continuity)
• Return to ‘business as usual’ (resumption and recovery)
The scope of this plan is limited to major incidents that are classed as a disaster. This is a business
continuity plan, not a daily problem resolution procedures document.
